Welcome Back | Return of Spectators

Return of Spectators


Welcome Back!

We are delighted to be able to support the safe return of full capacity crowds to racecourses. Whilst our operations are becoming more 'normal' your raceday may be different from previous visits, so please take some time to read the information below and familiarise yourself with the new protocols.

We look forward to welcoming you back.

AHEAD OF THE DAY

  • All tickets for 21 July must be booked in advance. As part of a phased return to full specator numbers, please be ensure that you book your tickets in advance as there will be no ticket sales at the gates on the day.
  • For our meetings taking place from August onwards, advance purchase is still strongly encouraged where possible (with reduced admission prices when doing so), however walk-up tickets will be available. Click here for more information regarding admission prices.
  • Our Spectator Code of Conduct has been updated to reflect the most recent changes in Covid-19 guidance. Please click here to familiarise yourself with our protocols.
  • As the Prime Minister stressed, the coming weeks will require a significant degree of personal responsibility. Our recommendation is that all racegoers voluntarily do a self-administered Lateral Flow Test on the day of, or on the day before, racing for their own peace of mind. If you do test positive or develop any Covid-19 symptoms you must not travel to the racecourse, entry will be denied. If you develop symptoms or if you are required to self isolate on race day, please contact the racecourse office to arrange a full refund. A refund/transfer is only possible when we are notified ahead of the race meeting date.

ON THE DAY

  • If you develop Covid-19 symptoms or are required to self-isolate please DO NOT TRAVEL TO THE RACECOURSE. Catterick Racecourse offers a full refund to anyone who test positive or is required to self-isolate - so book with confidence but please do not put your fellow racegoers at risk by travelling if you feel unwell.
  • The gates will be open from 2 hours prior to the first race
  • When you arrive, please have your e-tickets ready to show at the entrance.
  • The Government guidance around “hands, face, space, fresh air” remains appropriate advice to all individuals attending a raceday at Catterick. We will provide plenty of hand sanitiser, guidance and signage around the racecourse, to support this advice.
  • Please be respectful of other racegoers.
  • Government guidance to individuals regarding face coverings is that these are advisable when indoors or in a busy area. Please be aware that this is Government guidance to individuals, and as a venue we will not be mandating racegoers to wear face coverings, although it is recommended that you do so.

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FAQ'S

Tickets will be available to book online here. All tickets for 21 July must be booked in advance, there will be no sales on the day.

Tickets for meetings in August onwards will be available at the gates on the day, but please note the advanced booking price is always the best price!

E-tickets will be sent with booking confirmation email. Tickets can either be printed or shown on a phone at the gates.

On 21 July, no walk up tickets will be available and all tickets must be purchased in advance of the race day. Tickets are available to book online here.

For our meetings in August onwards:

Whilst advance purchase is strongly encouraged where possible (with reduced admission prices when doing so), walk-up tickets will be available. 

Please DO NOT attend the racecourse if you develop symptoms or have to self-isolate. Contact the racecourse office to arrange a full refund.

A refund/transfer is only possible when we are notified of the requirement to self-isolate in advance of the race meeting.

To ensure the safety of racegoers and the sport's participants, a green zone has been created within the racecourse.

The Green Zone is restricted to jockeys, valets, BHA officials, medical personnel and identified racecourse staff. The area includes the Weighing Room and Jockeys changing areas.

Racegoers are strongly encouraged to wear a face covering in areas where you will come into close contact with lots of other people, particularly indoors. This is for the safety of your fellow racegoers.

Racecourse staff working indoors will be asked to wear a face covering in areas where they will be in close contact with lots of other people.

Racegoers are strongly advised to continue to check-in using the NHS QR codes provided at the entrances.

Should an individual subsequently test positive for Covid-19 having attended a race meeting, the venue will be issued with a recommendation notice to be tested. This means that if you checked in, you will be encouraged to take a test as soon as possible. You will only be asked to self-isolate if this test proves to be positive.

If you were a close contact with the individual who tested positive, you will be contacted by Track & Trace and asked to self-isolate as per Government guidance.

All racecourses are strongly encouraging racegoers to ensure they are proven to be Covid negative in advance of attending for their own peace of mind. We recommend taking a lateral flow test 24 hours prior to attending and 48 hours afterwards. If you receive a positive test, please follow this up with a PCR test.

For the avoidance of doubt, if any test returns a positive result please do not attend a race meeting for at least 10 days and subsequently return a negative test after this period. Racegoers can claim a full refund in the event of a positive test.

British racing is not currently utilising Covid Certification as a condition of entry. 

British racecourses will continue to provide copious opportunity for racegoers to sanitise their hands, with alcoholic hand gel stations and wash basin facilities provided. 

British racing has worked stringently with Government, local health authorities and safety groups to safely allow racegoers to return. With the removal of all remaining legal requirements, we are confident that racegoers will enjoy a familiar environment with all of the usual elements that are loved about a raceday: seeing elite thoroughbred racehorses and elite athletes, fantastic food & beverage choices and a variety of betting options. We ask that racegoers remain considerate of their fellow racegoers and respect the environment that they are in for the enjoyment and safety of all on course. 

Contactless is the preferred method of payment on course, cash will also be accepted.

A cash machine is located in the God's Solution Bar.


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